PoshTime.co.uk - Terms of Sale
How to Buy
Our purchasing procedure is designed to be as hassle free and as safe as possible. All the watches in our shop are shown with 3 different states. A buy button indicates when a watch is available to buy, just select your watch hit the button and you will be taken to our online ordering system. Your watch will then go ON HOLD while we process your transaction. As soon as your payment is cleared the watch status turns to SOLD and we will despatch your watch.Payment
We accept Cheques, Bankers drafts, Direct bank transfers and major Credit/Debit cards in UK pounds sterling (£ GBP) only. We have to wait 3-5 days for clearance on cheques before despatch and 0-4 days on electronic transfers depending on the issuing bank. Credit/Debit Card orders are despatched the day after payment is made and will arrive within 24 hours of despatch.
CREDIT CARD POLICY
Please note Armstrong &Co Ltd T/A PoshTime.co.uk operates a rigorous credit card acceptance policy and fraud screening system to prevent credit card fraud.
1. All watches will only be despatched to the Cardholders registered
billing address ONLY.
2. Credit cards orders will NOT be accepted without a valid phone number.
3. Due to the high value transactions involved, all credit card orders are manually authorised by ourselves following an in-depth anti fraud screening process. Acceptance of your order online is not an indication that your purchase has been confirmed and will be despatched. Where appropriate we will contact you to gain additional information to verify your identity and status before authorising your purchase and despatching your order.
4. We reserve the right to decline your order if we believe there is a unacceptable risk of fraud or where incomplete or incorrect information is received with your order. To assist in this, please ensure all details below are completed fully to ensure that we can process your order and avoid any unnecessary delays in despatching it.
Overseas orders are shipped using 'Royal Mail International Signed for' service. Please note that due to export and shipping insurance restrictions, we can only currently despatch
watches overseas with a total order value less than £500. We reserve the right to reduce this limit after ordering, due to any local restrictions in shipping vintage watches to your country.
A flat rate of £7.50 is charged for shipping for all countries listed in our order form. Please contact us if your country isn't listed, for details of costs and services available for your country.
All our watches are sold in superb condition and most are sold serviced or recently serviced. All watches are checked and inspected before sale for function, continuous operation and good timekeeping. We also guarantee authenticity of every watch we sell with full money back if after purchase it is proved the watch is not genuine.
Pre-owned watches with dealer signed warranty paperwork will come with balance of any manufacturers warranty remaining. Please note that all vintage items are sold without warranty unless explicitly stated otherwise. Vintage watches by their very nature cannot be guaranteed specifically to maintain a particular rate of timekeeping as this depends on a number of factors including age, quality of the movement and positional, temporal conditions of use of the particular
watch. In all cases waterproofing is not guaranteed by us on any timepiece.
If after receipt you subsequently find a fault with your watch, we will either offer to rectify any problem for free or refund your money minus any shipping costs.
- All returns MUST be arranged with us by contacting us using our enquiry form. Watches returned without authorisation will not be accepted.
In all cases, without exception,
liability/indemnity and all claims for damage or loss however caused are
limited to the cost of the watch itself.
Delivery
UK orders are shipped using the Royal Mail's guaranteed 24hour Special Delivery service with full insurance for the purchaser against loss and damage. This
is charged at a flat rate of £7.50 per item and unless otherwise stated the watch will be despatched the next working day after your order is
received.Claims for Loss/Damage
In the rare event of loss or theft of your parcel within the Special delivery service, we will submit a claim with Royal Mail on your behalf. A refund of the complete purchase price will be paid by Royal Mail direct to the purchaser, once they have investigated the case and concluded that delivery cannot be confirmed. Please note that Royal Mail will only allow a claim for loss to be submitted, after 10 working days from the date of posting.
Refunds / Guarantees
- The watch should be sent only by the Royal Mail Special Delivery service and arrive in perfect originally supplied condition with all packaging.
- On receipt we will refund the net price of the watch minus shipping costs.Public Liability/ Indemnity
Armstrong & Co Ltd
Company registration number: 07207411