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PoshTime Watches - Terms of Sale
How to Buy Our purchasing procedure
is designed to be as hassle free and as safe as possible. All the watches
in our shop are shown with 3 different states. A buy button indicates
when a watch is available to buy, just select your watch hit the button
and you will be taken to our online ordering system. Your watch will then go
ON HOLD while we process your transaction. As soon as your
payment is cleared the watch status turns to SOLD and we will despatch
your watch. Payment We accept Cheques, Bankers drafts, Direct bank transfers and major Credit/Debit cards in UK pounds sterling (£ GBP) only. We have to wait 3-5 days for clearance on cheques before despatch and 0-4 days on electronic transfers depending on the issuing bank. Credit/Debit Card orders are despatched the day after payment is made and will arrive within 24 hours of despatch. CREDIT CARD POLICY
Please note PoshTime operates a rigorous credit card acceptance policy and fraud screening system to prevent credit card fraud.
1. All watches will only be despatched to the Cardholders registered
billing address ONLY.
2. Credit cards orders will NOT be accepted without a valid landline phone number. (NOT MOBILE)
3. Due to the high value transactions involved, all credit card orders are NOT authorised online and are manually authorised by ourselves following an in-depth anti fraud screening process. Acceptance of your order online is not an indication that your purchase has been confirmed. Where appropriate we will contact you to gain additional information to verify your identity and status before authorising your purchase and despatching your order.
4. We reserve the right to decline your order if we believe there is a unacceptable risk of fraud or where incomplete or incorrect information is received with your order. To assist in this, please ensure all details below are completed fully to ensure that we can process your order and avoid any unnecessary delays in despatching it.
Your credit card will be billed as 'PoshTime Watches'.
Delivery
UK orders are
shipped using the Royal Mail's guaranteed 24hour Special Delivery service with full insurance against loss and damage. This
is charged at a flat rate of £5 per item and
the watch will be despatched the next day after your order is
received. Overseas Orders - Please note that due to export and shipping restrictions we can only currently despatch
watches overseas with a value of £500 or less.
Please contact us before ordering for details of shipping
costs and services available for your country.
In the event of loss or damage of your parcel, we will process a claim with Royal Mail and pursue this to its conclusion. Any refund will be paid once Royal Mail investigations are concluded and a settlement made.
Refunds / Guarantees We operate a 7 day return policy in line with UK Internet distance selling regulations. If after purchase you wish to cancel you can do
so if you subsequently find a fault with your watch, or feel it was incorrectly described you can return it within 7 days of receipt where upon safe return we will either offer to rectify any problem or refund your money minus any shipping costs. For a refund, the watch must not have been worn, altered or damaged in any way; this includes removal of bracelet links and protective stickers. All returns MUST be arranged with us BEFORE sending the watch and arrive in perfect originally supplied condition with all packaging via a secure insured carrier service requiring signature on delivery All our watches are presented in superb condition and are checked and inspected before sale for function, continuous operation and good timekeeping. Watches are not
routinely serviced for sale and are only serviced if required.
Pre-owned watches with paperwork will come with balance of any manufacturers warranty remaining. Please note that all vintage items are sold without warranty unless explicitly stated otherwise. Vintage watches by their very nature cannot be guaranteed specifically to maintain a particular rate of timekeeping as this
depends on a number of factors including age, quality of the movement
and positional, temporal conditions of use of the particular
watch.
Public Liability/ Indemnity In all cases, without exception,
liability/indemnity and all claims for damage or loss however caused are
limited to the cost of the watch itself.
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